VoIP.co.uk is always interested to hear from interested parties wanting to sell VoIP.co.uk services. Relationships generally fall into two categories that we refer to as 'Agents' or 'Resellers'.

Carrier organisations should contact VoIP.co.uk for further information. E-Mail sales@voip.co.uk

Our Agent program is our most popular relationship structure with referring 3rd parties. This program is open to all individuals or organisations that have a strong relationship with an end customer. Best results are achieved when the Agent supports the customer in some manner. For example, they are supplying a new phone system, are a cost management consultant or an ICT consultant.

• VoIP.co.uk bills the customer and the customer has their own unique billing account with VoIP.co.uk
• VoIP.co.uk takes on commercial risk with the customer
• VoIP.co.uk supports the customer¹
• VoIP.co.uk periodically pays commission to the Agent ²
• Agent is expected to work closely with the customer

^{1 Supporting VoIP.co.uk products and services subject to commercial terms.
2 Cleared payments received from the customer.}

The Agent is provided with a web portal, which provides restricted information on the end customer.

Our Reseller program is open to organisations that fully manage their own customer base and have their own call billing system.

• VoIP.co.uk bills the reseller
• VoIP.co.uk does not have a commercial relationship with the Customer¹
• Reseller has full commercial risk with the customer
• Reseller has own billing system including call rating system
• VoIP.co.uk is not normally expected to know anything about the end customer for support or billing

^{1 As far as the services introduced by the reseller are concerned}

The Reseller has a billing account with VoIP.co.uk and customer interconnects are configured on this account.
The Reseller has access to global call records and bills the customer as appropriate.

Example

The customer currently has a one hundred seat Avaya IP office 500 phone system using ISDN and is undertaking a major office move 15 miles across town. Unfortunately their current telephony service provider will not allow them to take their DDI range with them, as the new site will be connected to a different telephone exchange. They have the option to forward their numbers to a new range and pay a divert fee for every call received. Their current phone system maintainer is contemplating using VoIP.co.uk's services and is interested in:

1. Number porting the DDI range onto VoIP.co.uk's network. This would cure the number forward problem
2. Low cost routing for outbound call charges
3. What the annual costs will be with VoIP.co.uk to see if a business case for a new phone system can be demonstrated to the financial controller, or whether it's best to lift and shift their current PBX.
4. Implementing a remote worker solution with on-net calling back to base
5. High availability network access with mid-call failover

Whether the customer's looking to reduce their phone bill (with low call costs and savings against ISDN circuit access charges), looking to purchase a new phone system or wanting to integrate an existing PBX with VoIP.co.uk's network benefits; working out annual savings is a good place to start when calculating the amortisation period for the installation. Obtain a good understanding of the customers existing cost structure and compare the VoIP.co.uk equivalent. Below is a typical illustration. Actual costs used are for illustration purposes only and should be checked against current rates.

ISDN vs SIP Example

Footnote

VoIP.co.uk quoted £3150 for the installation of the 30 Channel Advanced Network Access product including the 100DDI number port. The Avaya IP Office requires a new VCM card, VCM licences and SIP licences which total £3560.00 making the total cost £6710.00.
The Customer should realise a return on investment in less that 8 months excluding PBX maintenance fees.

VoIP.co.uk has profound technical understanding and practical experience of how IP telephony systems best function in the real world.
We are impartial in our advice and will happily answer your queries.

E-Mail sales@voip.co.uk or call us on 01869 222 500 to learn more about VoIP.co.uk products and services.