Reeds Solicitors

One of the leading criminal law firms in the Thames Valley has taken a forward thinking approach to data security. Reeds Solicitors has protected its clients and staff from the increased risk of phone hackers who specialise in stealing sensitive information and identities via untraceable cyber attacks on Voice over Internet Protocol (VoIP) telephony solutions through the adoption of SIP Encrypt from UK company, VoIP.co.uk.


Challenge

Reeds Solicitors deals with every type of criminal case from high-profile murders through to straight-forward road traffic offences.  They have a strong and successful Family Law department dealing with both legal aid and private work, and most recently they have opened Immigration department, becoming one of the only firms in the Thames Valley to offer this service for individual and business needs.

Jan Matthews, Managing Director of Reeds Solicitors explains:  “With expansion of our services and nine offices located across the South of the country, we have seen a significant increase in the amount of confidential and sensitive information handled by employees on a daily basis. It would clearly be detrimental if some of our sensitive data fell into the hands of cyber criminals hence why we have invested in the very best telephony security, which also provides us with a cost-effective, scalable solution to support our continued business growth.”

Like many businesses across the UK, Reeds Solicitors previously had a traditional analogue phone system.  Following expansion into additional regions, an opportunity was identified to centralise their phone system by embracing VoIP technology to reduce costs and future proof business growth with phone security remaining a key concern.

Partnership

Radon Networks, the firm’s technology partner since 2007, conducted a thorough review of VoIP suppliers and their technology before recommending telecommunications specialist and supplier Voip.co.uk.

A VoIP.co.uk Premier Partner, Radon Networks combine strong technical skills with a track record of working closely with the client to understand their business needs.

Solution

Radon Networks installed VoIP.co.uk’s SIP Encrypt, the only solution available to offer completely secure VoIP calls, which has been recognised for its advanced technology by the industry’s Security Excellence Awards, the first telephony company to become a finalist. A dedicated secure SIP ‘Safe Gateway’ was also installed.

VoIP.co.uk Benefits

The new telephone system provides Reeds Solicitors with free encrypted calls between offices and is also compliant with Payment Card Industry Data Security Standard (PCI DSS) to enable the firm to accept secure card payments over the phone from clients.

Reeds Solicitors is embracing new technologies as well as benefitting from significant cost savings and greater flexibility to accommodate the firm’s five-year growth plan.

Jan Matthews, Managing Director of Reeds Solicitors, concludes: “In addition to ensuring our phone system is completely compliant and safe, it was also important for us to have a unified phone system to create seamless communication between our nine different offices with a singular bill for all sites.  An added bonus is a 50% cost saving in the first year and beyond with the ability to quickly increase our telephone capacity should we decide to open a new office.”

For further information about Radon Networks or Reeds Solicitors, visit: www.radonnetworks.com, www.reeds.co.uk

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