Comtec's telephony team describe themselves as convergence solutions providers, and recently have proven themselves remarkably successful in this sector. They are gold accredited to supply and support Avaya IP Office as well as Cisco telephony solutions. And, for the last two years running, the Comtec Group have been named as Deloitte's fastest-growing technology company in South East England.
But the telephony team could not have been so successful without the specialist knowledge and capabilities of VoIP.co.uk.
Let's roll back now to 2006. Comtec could visualize huge marketing opportunities in supplying businesses large and small with the fast emerging IP telephony solutions. The irresistible market proposition was the offer to customers of a highly flexible telephony system that also delivered dramatic savings in costs. However, they needed an expert partner in SIP trunk connectivity and implementation.
Comtec first approached two UK providers, who were both willing to sell and provide value added services, but the downside was that neither appeared to possess the technical knowledge to provide the essential service reliability. At that time the whole Comtec VoIP proposition seemed to be at risk of postponement.
Then Comtec were introduced via a multi-vendor infrastructure project for a Singapore based Global Investment Bank to VoIP.co.uk, and from then their prospect of moving into IP telephony was transformed. Comtec are happy to acknowledge the crucial expertise that completed their IP market proposition:
"Our experience with VoIP.co.uk was a revelation, and a total contrast to the other two companies. VoIP.co.uk have prodigious technical ability and they were happy to share it with us. They are not just technically capable, but they deliver their service in a way that feels personal. They will always go the extra mile in assuring a successful outcome to any issue. Right from the beginning they established themselves as a truly valued partner to our enterprise, and they continue to deliver."
Through this and other similar projects, VoIP.co.uk have proven to be the ideal voice technology service provider. Being a true partner they bring a special level of added value in expertise and commitment that assures hassle-free system implementation programmes.
A customer was spending £10,891.56 annually on line rental and call costs with BT. By migrating to a Comtec/Avaya/VoIP.co.uk SIP-based system their costs reduced to £4328.92, a saving of 60%.
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