Services & Solutions

Universe – UCAAS Hosted Telephony

  • Description
  • Features & Benefits

Universe – Hosted Telephony from

Unified Communications means that all your business communications are integrated on one platform with one supplier. Universe is the name of our next generation, 100% cloud based communications system and is a fully mobile enabled PBX replacement service. Simply priced, easy to install and use, Universe allows you to benefit from all the resilience and security of the network and still take advantage of the flexibility of the cloud.

Why should you consider Universe for your business?

The Internet has transformed the way we do business today. Your customers expect you to be instantly available and the growing demand for flexible working means your staff want the option of getting work done wherever they are. Unified Communications are a cost-effective and future-proof solution for businesses who have multiple sites, or who want to support remote working.


To learn more about our Universe cloud pbx phone system, please visit our microsite at

Features & Benefits

Move your business telephony into the cloud for full phone system capability. With Universe you can put an end to expensive on-premise hardware and connect all your users on a single platform.

  • Fully integrated mobile convergence with one number across all devices ensures that users never miss a call.
  • Big business call features like auto-attendant, time of day call routing, voicemail and call transfer allow smaller businesses to appear bigger and access a larger market.
  • Text to speech is included in your IVR for professional prompts and ease of use.
  • Each user has an individual portal log-in to allow them to be in control of their own communications.
  • Mobile call recording is enabled from the user portal
  • Call group information is displayed when the phone rings so the user knows which department the caller wants before picking up.
  • Remote and homeworkers connect to the same system in the cloud as office based users and presence features ensure easy collaboration. Small businesses and start-ups can benefit from crucial savings on travel and office space.
  • Per-user billing means that you only pay for what you need. Because users can be added or removed quickly and easily the system scales up and down with you.
  • Universe is automatically enable for new services and upgrades.

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