What is the GDPR?

The EU General Data Protection Regulation will come into force in May 2018. All UK organisations need to comply by protecting the data they hold and transmit. Directors of companies not complying with the Regulation will be personally liable for data breaches.

6 Firstcom Steps to Compliance

GDPR 2018 - Step 1 to compliance.

GDPR 2018 - Step 2 to compliance.

GDPR 2018 - Step 3 to compliance.

GDPR 2018 - Step 4 to compliance.

GDPR 2018 - Step 5 to compliance.

GDPR 2018 - Step 6 to compliance.

“Encrypting your phone calls is a significant step on the road to compliance. Tick that off and you can move onto other in-house IT systems.”

– Adam Crisp, CTO Firstcom Europe

Our Solution

Wiretap proof Internet telephony

If you are deploying a VoIP telephony solution you may want to consider call encryption. When the Internet or even private MPLS lines are used to make and receive calls there is a risk that these calls are ask risk from remote access wiretapping.

Firstcom’s SIP Encrypt service is a fully audited secure VoIP solution that safeguards against eavesdropping and toll fraud. We recommend this service for organisations that have an Information Security Policy or accept credit card payments; these include contact centres, the legal and financial sector and pharmaceutical firms.


A SAFEGateway device is a low cost device that is easy to deploy whenever secure voice calls need to be implemented. The device is installed at the customer site and encrypts all voice calls between the customers phones system and Firstcom. We typically provide the SAFEGateway as part of the SIP Encrypt service but it may be deployed as a stand-alone product as per requirements.

Technical Implementation

How do you implement SIP Encrypt from Firstcom

The SAFEGateway can also be used as an on-site Se required by some phone systems when SIP Trunking is implemented (for example: Cisco BE3000, BE6000, Call Manager, Avaya Aura). Designed to function as Session Border Controller (SBC) it is compatible with every major IP PBX included but not limited to Microsoft Lync, Cisco Call Manager, Cisco BE3000, Avaya Aura, Mitel, Panasonic, Shoretel MR13+ and Asterisk.

  • Fully SIP (RFC) compliant.
  • B2BUA Routing with dialled digit and CLI fixup.
  • SIP Normalisation/Topology hiding.
  • SIP Early offer/Delayed offer support.
  • DNS SRV Support.
  • T.38 FAX support.
  • SIP over UDP/TCP with RTP (inside).
  • SIP over TLS with SRTP (outside).
  • 1u Rack mount unit or mini Tower models available.

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